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Concierge Nursing

Complex health situations can be overwhelming at ANY age or stage of life.  Nashville Care Manager’s (NCM’s) concierge nurses help clients/families successfully navigate the health care system to attain the right care by the right provider at the right time. NCM will provide information, guidance, support, and advocacy to maximize health outcomes and minimize confusion, stress,  and distractions.

Experienced Nurses for Complex Medical Needs

Because NCM nurses have extensive clinical experience, NCM is drawn to people and families with complex health concerns, including but in no way limited to:

  • Complex medical conditions and diagnoses
  • Cancer care
  • Critically ill
  • Mental health and psychiatric care
  • Neurological deficits
  • Stroke care
  • Dementia, all types, including Alzheimer’s

How Does Concierge Nursing Work?

Each Expert Nashville Care Manager RN will:

Coach families with decision-making. NCM RNs guide families in knowing the resources that are available to them and lead families in considering the costs, availability and quality of their options.

Conduct a personalized care-planning assessment. The assessment looks to identify the client’s problems, need for services, and their eligibility for assistance.  The NCM assessment is comprehensive including physical needs, medical concerns, safety risks, mental health, and financial needs.  This is done in the client’s home by NCM’s experienced RNs.

Develop a personal care plan and make/coordinate a variety of referrals. The referrals made are client specific and may include some of the following based on the client’s specific needs:

  • Personal care services
  • Home health services
  • Home delivered meals
  • Adult day care
  • Respite care services
  • Medical equipment
  • Transportation arrangements
  • Medication management
  • Home maintenance
  • Assisted living facilities & nursing home
  • Financial services
  • Assistance with long-term care insurance activation
  • Serve as Power Of Attorney for healthcare

Coordinate and accompany the client with physician appointments.

Provide ongoing support and supervision to the client and family

Facilitate communication with family members, medical team, and/or other needed professionals.


Contact Us

To start a conversation about Concierge Nursing services please contact us.